Shipping policy

Thank you for shopping with PinetteLB. We aim to ensure your order is delivered safely and on time.

1. Shipping Destinations

We currently ship to:

Beirut (local delivery)
Other areas within Lebanon

At this time, we do not offer international shipping.

2. Delivery Times

Beirut: Estimated delivery within 1–3 business days after your order is processed.
Outside Beirut: Estimated delivery within 3–5 business days after your order is processed.

Delivery times may vary during high-demand periods, such as holidays or sales.

3. Shipping Rates

Beirut Delivery: [Insert Price]
Outside Beirut Delivery: [Insert Price]
Shipping costs are calculated at checkout based on your location.

4. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

5. Delivery Process

You will receive a confirmation email with your order details after checkout.
Once your order is ready for delivery, our team will contact you via phone or WhatsApp to arrange the delivery time.
Please ensure your address and contact details are correct at checkout.

6. Missed Deliveries

If you are unavailable at the time of delivery, our delivery team will contact you to reschedule. Additional delivery attempts may incur extra charges.

7. Damaged or Lost Items

If your order arrives damaged or does not arrive within the estimated time, please contact us at:
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